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Document the timeline and symptoms to help technical teams diagnose the issue faster Restoration is underway a resolution is expected by unplannedETRDate When we did get them on the phone our access to support ticketing was restored they apologised profusely for the mistake and we were able to work with them on restoring service and addressing the problems we were facing Existing fire and lift services registered with nbn may be exempt from immediate disconnection Offering access to faster speeds and a more reliable connection It means that the lines that are vital for transferring internet data to your home will be out of operation until an engineer fixes the issue When your connection drops you need real time data not a status page that was last updated three hours ago Three networks paging broadband and wifi are better than one for your most critical messages Repositioning your dish to ensure a clear line of sight and keeping it free of snow and ice reduces weather related disruptions The database is replicated in real time and was pochemu voet sobaka seconds behind production before it went offline |